Terms of Service

TrustedByAI is an AI visibility audit tool. It runs real queries against third-party AI assistants and analyzes publicly available information about your business to estimate how visible you are when people ask AI for recommendations, and to suggest areas to improve.

The Service provides information and analysis. It is a diagnostic and educational tool, not professional, legal, financial, or marketing advice.

Your audit results are a point-in-time snapshot based on the queries we run and the data available at that moment. They are provided for informational purposes only.

• We do not guarantee any particular search ranking, AI recommendation, placement, traffic, lead volume, revenue, or other business outcome.
• AI systems and their underlying data change frequently. The same query can return different answers over time or between runs, so results may not be repeatable.
• Following any recommendation in a report is at your own discretion and does not guarantee a specific result.

The Service relies on third-party AI assistants (such as ChatGPT, Gemini, Perplexity, and Claude) and third-party data sources (such as Google). We do not control these services and do not warrant the accuracy, completeness, timeliness, or reliability of any output or data they produce.

AI-generated answers can be incomplete, outdated, biased, or factually wrong, and may reference businesses inaccurately. We capture and report what these systems return; we are not responsible for the content of those third-party outputs.

You agree to use the Service lawfully and responsibly. In particular, you agree that you will not:

• Submit information you do not have the right to submit, or run audits for a business you have no legitimate connection to or authorization for.
• Use the Service to harass, defame, or harm others, or for any unlawful, deceptive, or fraudulent purpose.
• Attempt to disrupt, overload, scrape, reverse engineer, or circumvent the Service, its rate limits, or its security.
• Resell or commercially redistribute the Service or its reports without our written permission.

The Service, including its software, design, and brand, is owned by TrustedByAI and protected by applicable laws. We grant you a limited, non-exclusive, non-transferable right to use the Service and to use the report we generate for your own business purposes. You retain ownership of the business information you submit.

The free audit is provided under these Terms. Paid services (for example, a one-time deep audit or ongoing optimization plans), where and when offered, are subject to separate terms, scope, and pricing presented at the time of purchase. In the event of a conflict, those purchase terms govern the paid services.

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results will meet your expectations.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to your use of (or inability to use) the Service.

To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us, if any, for the Service in the three months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

We may modify or discontinue the Service, or update these Terms, at any time. When we update these Terms, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the jurisdiction in which we operate, without regard to its conflict-of-laws rules. The specific governing law and venue should be confirmed with your attorney and stated here before you rely on these Terms.